Relief Thai Spa Gift Card is a versatile option that allows you to purchase massage treatments on the Relief Thai Spa website.

Our gift cards come in both physical and digital forms, giving you the choice to send them either via email or as a tangible card in an envelope through the post. In either case, the card will include a distinctive code that can be

Whether you prefer the convenience of digital delivery or the traditional feel of receiving a physical card, our Relief Thai Spa Gift Card provides the perfect solution for indulging in a relaxing massage experience.

The Gift Voucher will be sent to an email address and can be accessed online. If you are purchasing the voucher for yourself, please provide your email address. If buying for someone else, please provide their email address so the voucher can be sent directly to them.

To redeem your Relief Spa Gift Card, you have two convenient options:

• Book directly with us online, or
• Call us to schedule your appointment.

Booking Online:
When making your appointment online, be sure to enter your gift card code and confirm your booking. If you forget to add the code, don’t worry — you can simply show your gift card code to our staff when you arrive.

Once your appointment is scheduled, come in, relax, and enjoy your massage. After your session, you can pay using your gift card — it’s that easy!

If there’s any remaining balance on your gift card, you can either use it to leave a tip or save it for a future visit. The choice is yours.

Gift Cards are good for 6 months from the date of purchase.

No – Unfortunately, we are only able to refund the amount back to the original payment method used to purchase the gift card within one day of the purchase.

Purpose: This policy is put in place to provide clear guidelines regarding the usage of massage vouchers at our establishment. We aim to ensure fair and consistent application of voucher utilisation while maximising customer

Voucher Duration: The voucher shall be valid for the duration specified on the gift voucher. The full hour stated on the voucher will be considered the minimum time allocated for the massage session.

Partial Usage: If you decide to use less time specified on your voucher, we will deduct the original voucher value in cash from the total amount you owe. The remaining time mentioned on the voucher does not affect the calculation of the remaining amount; the remaining amount is solely based on the monetary value of the voucher itself.

Booking and Cancellation: – Prior to booking an appointment, customers must inform the receptionist of their intention to use a massage voucher and provide the voucher number for verification.

– In the event of a cancellation or rescheduling, the customer should inform us at least 24 hours before the appointment time to avoid the voucher being considered used. Failure to do so may result in the full deduction of the voucher from the customer’s account.

Expiry Date

– Vouchers are valid until the expiration date stated on the gift voucher itself.

– Our policy states that expired vouchers cannot be accepted, and unfortunately, no extensions can be granted beyond the expiry date. However, we now offer a solution for those who wish to redeem their expired vouchers. By paying a fee of £15, you will have the opportunity to use your voucher even after its expiration date.

Non-Transferable: Massage vouchers are non-transferable and can only be used by the individual named on the voucher. Any attempt to transfer or sell vouchers may result in their invalidation.

Additional Services: If the customer wishes to extend their massage session or add any additional services beyond the duration covered by the voucher, the standard rates will apply for the additional time or services obtained.

Discretionary Power: Management retains the right to exercise discretion in exceptional cases, such as resolving disputes or amending policy conditions, provided that such actions are fair and reasonable for all parties involved.

Note: This policy is subject to change, and any modifications or updates will be duly communicated to our customers in a timely fashion.